Data Protection

Data Protection Policy

Protecting your privacy is very important to VROOM. This Data Protection Policy is intended to explain how we collect, use, protect and share your personal data when you use our website, www.vroomkidsstore.com , in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation - GDPR).

1. Personal Data Collected

VROOM collects and processes the following personal data:

  • Identification Data: Name, surname;
  • Contact details: Email, telephone number, address;
  • Billing and Payment Data: Information required to process payments and issue invoices;
  • Browsing Data: Information about your behavior on the website, such as products viewed, purchase history and preferences;
  • Cookies: We use cookies to improve your browsing experience and personalize the content displayed.

2. Purposes of Data Processing

The data collected is used for the following purposes:

  • Order Processing: Ensure correct order processing, delivery and billing.
  • User Account Management: Create and manage your account in our online store.
  • Communications: Send you information related to your order, shipping updates, payment confirmations, and other related communications.
  • Direct Marketing: With your consent, we may send you newsletters and promotional offers. You may opt out of receiving these communications at any time.
  • Service Improvement: Personalize your shopping experience and improve the functioning of the website by analyzing user behavior.

3. Legal Basis for Data Processing

We process your personal data based on the following legal bases:

  • Performance of a contract: The data is required for the processing and delivery of your orders.
  • Consent: For the purpose of sending marketing communications, we only process your data after obtaining your express consent.
  • Legitimate interest: We process browsing data to improve the user experience on the website.
  • Compliance with legal obligations: In specific cases, we process data to comply with tax and legal obligations.

4. Sharing of Personal Data

Your personal data may be shared with third parties in the following cases:

  • Service Providers: Such as shipping companies and payment services, to ensure delivery of your order and payment processing.
  • Legal Entities: When required by law or to respond to legal proceedings.
  • Marketing and Analytics Platforms: To personalize the experience and advertising campaigns, with your consent.

5. Data Security

VROOM adopts technical and organizational security measures to protect your data against unauthorized access, loss, destruction or alteration. We use encryption for all payment transactions and other appropriate security procedures to protect the personal data we process.

6. Data Retention

Your personal data will be kept for the period necessary to fulfill the purposes for which they were collected, including compliance with legal and tax obligations, and for the duration of your user account in the VROOM store.

After this period, your personal data will be deleted or anonymized, except when necessary to comply with legal obligations.

7. Data Subject Rights

Under the terms of the GDPR, the User has the following rights over his/her personal data:

  • Right of Access: You can request a copy of your personal data that we hold.
  • Right to Rectification: You have the right to request the correction of any incorrect or incomplete data.
  • Right to Erasure: You can request that your personal data be erased, provided that this does not contravene legal obligations.
  • Right to Restriction of Processing: You can request that the processing of your data be restricted in certain circumstances.
  • Right to Object: You have the right to object to the processing of your data for marketing purposes.
  • Right to Data Portability: You can request the transfer of your data to another entity, in a structured and commonly used format.

To exercise any of these rights, please contact us via email: suportevroomkids@gmail.com

8. Cookies

The VROOM website uses cookies to improve the browsing experience and personalize the content displayed. For more information about the use of cookies, see our Cookie Policy .

9. Changes to the Data Protection Policy

VROOM reserves the right to update this Data Protection Policy whenever necessary. Any changes will be published on the website and, where applicable, we will notify Users by email. We recommend that you read this page periodically to stay informed of any changes.

10. Contacts

If you have any questions or concerns regarding our Data Protection Policy or the processing of your personal data, please contact us: